2026 Q3 Virtual HRO Training Program PEP Clinical Ladder (ANCC)

This educational activity provides healthcare professionals with foundational knowledge and practical strategies for applying High Reliability Organization principles in complex healthcare environments. The program explores how High Reliability concepts support safer patient care, stronger team communication, and improved organizational culture. Participants will examine core elements of High Reliability including Just Culture, leadership behaviors, conflict management, personal and team accountability, trust, psychological safety, and effective teamwork. This activity also highlights the role of structured communication practices, such as safety huddles and escalation of concerns, in promoting situational awareness and coordinated team response in high-risk settings. Additional content focuses on system-level practices that support sustained reliability, including the knowledge domain, learning systems, and performance improvement methods. Learners will explore strategies for promoting transparency, using operational date to guide decision-making, identifying system vulnerabilities, and engaging in continuous improvement efforts. Through case-based examples and reflective learning activities, participants will connect High Reliability concepts to daily clinical and operational practice. By strengthening awareness of system risks, improving communication behaviors, and encouraging proactive problem-solving, this activity supports healthcare professionals in contributing to safer, more reliable care delivery.

Monday, August 17, 2026, 12:00 AM - Monday, November 2, 2026, 11:59 PM

LOCATION
Enter name of location here - example: JW Marriott Orlando Bonnet Creek Resort & Spa
Address

ACCESSIBILITY
AdventHealth Orlando is committed to providing accessible programs in accordance with the Americans with Disabilities Amendments Act of 2008.  If you require accommodations, including dietary needs, please contact the Conference Coordinator.

CERTIFICATES and CE BROKER
Certificates are available immediately upon completion of the evaluation.  For Florida licensed participants, credit can be reported to CE Broker if a valid license number is entered in your profile (both alpha and numeric, no spaces or dashes).  CE Broker cannot process credit without an accurate license number.  Participants are encouraged to print and retain the certificate for your records.

CONTACT INFORMATION
Activity questions:  Email the Activity Coordinator, [email protected]
Evaluation, Certificate or Physician questions:  Email the CPD Department
Nursing questions:  Email AdventHealth University Echelon

AdventHealth Orlando reserves the right to cancel or postpone this program if necessary.  In the event of cancellation, registration fees will be fully refunded; however, we are not responsible for additional expenses incurred, including travel or lodging costs.

1. Describe the principles of High Reliability Organizations and their role in improving safety and reliability in complex healthcare environments. (Knowledge)
2. Explain the concept of just culture and differentiate between human error, at-risk behavior, and reckless behavior in healthcare practice. (Knowledge)
3. Apply conflict management strategies that promote respectful dialogue, problem-solving, and collaboration within healthcare teams. (Skill)
4. Identify behaviors that support personal accountability and contribute to a positive culture of safety and continuous improvement. (Knowledge)
5. Demonstrate effective teamwork behaviors through structured communication practices such as safety huddles and collaborative problem-solving. (Skill)
6. Recognize the role of trust and accountability in strengthening team performance and supporting reliable care delivery. (Knowledge)
7. Describe leadership behaviors that promote psychological safety and encourage team members to speak up about risks, concerns, and improvement opportunities. (Knowledge)
8. Explain the importance of transparency and accurate information sharing within the knowledge domain to support effective decision-making and team awareness. (Knowledge)
9. Apply systems thinking principles to identify risks, analyze events, and support continuous learning within healthcare teams. (Skill)
10. Describe the use of structured performance improvement methods such as root cause analysis and Plan-Do-Study-Act cycles to support safer and more reliable care delivery. (Knowledge)

 

AdventHealth University Continuing Education is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

ANCC (1.00 hours)